After Sales & Service
Service & Maintenance for Industrial Mixing Equipment
Maximizing uptime for your production process
The reliability of your industrial mixing system is critical to maintaining a stable production process. Unplanned downtime results in immediate production loss and increased costs. Jongia Mixing Technology provides high-quality service and maintenance for industrial mixers and agitators — worldwide. We support you throughout the entire lifecycle of your equipment: from installation and commissioning to inspection, overhaul and breakdown service.
Process installations are often in continuous operation and are used to produce a wider variety of products. Therefore, mixing equipment must be multifunctional and subject to increasingly demanding requirements. Jongia meets these challenges through a service philosophy built around Total Cost of Ownership (TCO) and Total Productive Maintenance (TPM) — with service and maintenance as an integrated part of every mixing concept.
Global service, proven expertise
With over 85 years of experience in mixing technology, Jongia offers in-depth knowledge of industrial mixing systems and process installations. Our service engineers specialize in:
- Industrial mixers and agitators
- Food processing applications
- Chemical and petrochemical industries
- Pharmaceutical production environments
This expertise enables us to respond quickly and effectively to technical challenges, failures and optimization needs.
Installation, assembly and technical supervision
Jongia provides full support for:
- Assembly and installation of mixing equipment
- Disassembly for maintenance or replacement
- Technical supervision of installation by your own staff
Our experts support you worldwide during installation and commissioning of your production equipment. Our supervision ensures correct installation and reliable operation within your process environment, guaranteeing optimal process results and long-term durability.
Safety and certification (VCA)
Safety is a core priority in all our operations. Jongia and its service engineers are VCA-certified and operate according to the highest safety standards. We are active in industries with strict safety requirements, including:
- Food & beverage
- (Fine) chemicals
- Petrochemicals
- Pharmaceuticals
We always comply with your site-specific procedures and regulations. Download our VCA certificate here.
Fast on-site service
Our field engineers operate fully equipped service vehicles with:
- Professional tools
- Measurement and diagnostic equipment
- Common spare parts
This allows us to resolve most issues directly on-site, minimizing downtime and ensuring operational continuity. Through our worldwide service network we are available to you 24/7. Our technicians help you solve problems fast and efficiently so that your production can be up and running again quickly.
We assist you during from inquiry to installation & commissioning and provide 24/7 after-sales services
Our service and maintenance solutions
Jongia offers a complete range of industrial service solutions:
Preventive maintenance
Scheduled maintenance to reduce downtime and extend equipment lifespan. Our service contracts are tailor-made to meet the requirements for preventive maintenance of your mixers. Our expert engineers will analyze your specific needs and offer a customized maintenance plan — including training services to instruct your personnel on maintenance and how to obtain maximum effectiveness from your equipment.
Corrective maintenance & breakdown service
Fast and effective response to unexpected failures. An agitator is the heart of your installation and should be running smoothly at all times. Our specialists carry out the prescribed maintenance and ensure safe and durable operation, providing you with continuity of production.
Spare parts & repairs
Spares machined in-house by our experienced operators or sourced from well-reputed sub-suppliers are often available from stock or with the shortest possible delivery times. Our dedicated spares sales engineers are ready to assist you.
Inspection and diagnostics
Technical inspections with detailed reporting and actionable recommendations.
Overhaul and retrofit
Refurbishment and modification of mixing equipment — in our workshop or on-site.
Commissioning
Professional support for new installations and process expansions. After commissioning, we continue to support you in the optimization of your process, making sure our equipment functions to your satisfaction. Extensive tests provide information on the functionality and efficiency of the agitators in your production process.
Technical supervision
Guidance and quality assurance during installation and implementation.
Rental units
We offer a rental equipment programme which enables process engineers to optimize a process before committing to a large capital purchase. Our process engineers are available to support you during testing with their expert advice.
Preventive maintenance
Scheduled maintenance to reduce downtime and extend equipment lifespan. Our service contracts are tailor-made to meet the requirements for preventive maintenance of your mixers. Our expert engineers will analyze your specific needs and offer a customized maintenance plan — including training services to instruct your personnel on maintenance and how to obtain maximum effectiveness from your equipment.
Corrective maintenance & breakdown service
Fast and effective response to unexpected failures. An agitator is the heart of your installation and should be running smoothly at all times. Our specialists carry out the prescribed maintenance and ensure safe and durable operation, providing you with continuity of production.
Spare parts & repairs
Spares machined in-house by our experienced operators or sourced from well-reputed sub-suppliers are often available from stock or with the shortest possible delivery times. Our dedicated spares sales engineers are ready to assist you.
Inspection and diagnostics
Technical inspections with detailed reporting and actionable recommendations.
Overhaul and retrofit
Refurbishment and modification of mixing equipment — in our workshop or on-site.
Commissioning
Professional support for new installations and process expansions. After commissioning, we continue to support you in the optimization of your process, making sure our equipment functions to your satisfaction. Extensive tests provide information on the functionality and efficiency of the agitators in your production process.
Technical supervision
Guidance and quality assurance during installation and implementation.
Rental units
We offer a rental equipment programme which enables process engineers to optimize a process before committing to a large capital purchase. Our process engineers are available to support you during testing with their expert advice.
Your reliable partner in industrial mixing technology
Reliability, responsiveness and technical excellence define our service approach. We work proactively and communicate transparently. After every service intervention, you receive a detailed digital report including:
- Work performed
- Technical findings
- Maintenance recommendations
This ensures full visibility into the condition and performance of your equipment.
Frequently Asked Questions
What types of services does Jongia offer after installation?
Jongia provides a full range of services including preventive and corrective maintenance, spare parts supply, inspection and diagnostics, overhaul and retrofit, commissioning support, rental units, and process optimization. Our services ensure the longevity and efficiency of your mixing equipment, addressing any issues that arise and improving overall performance.
How can I customize my maintenance plan?
Jongia offers tailor-made service contracts that are designed to meet your specific preventive maintenance requirements. Our expert engineers analyze your specific operational needs and develop a tailor-made maintenance plan. This includes scheduling, personnel training, and recommendations aligned with your TCO and TPM strategy.
Are spare parts readily available?
Yes. Spare parts are machined in-house or sourced from trusted sub-suppliers and are often available from stock or with the shortest possible lead times. Our dedicated spares sales engineers are ready to assist.
What support is offered during installation?
Jongia provides full installation and commissioning support worldwide, including technical supervision of your own staff if needed. We ensure correct installation, reliable operation and optimal process results from day one.
How can I access 24/7 service?
Through our global service network, in cooperation with De Dietrich, Jongia service is available around the clock, 365 days a year. Contact us directly for emergency support.
Maintenance
An agitator is the heart of your installation and should be running smoothly at all times. Our specialists will carry out the prescribed maintenance and ensure safe and durable operation providing you with continuity of production.
Spare Parts & Repairs
Spares machined in-house by our experienced operators or from well-reputed sub-suppliers are often available from stock or with the shortest possible delivery times. Our dedicated spares sales engineers are ready to assist you.
Installation & Commissioning
Our experts support you worldwide during installation and commissioning of your production equipment. Our support ensures proper installation and functioning of our equipment guaranteeing optimal process results and durability.
Download our VCA certificate here.
Service 24/7
Our worldwide service network, in cooperation with De Dietrich, is available to you 24/7. Our technicians help you solve problems fast and efficiently, so that your production can be up and running again quickly.
Rental units
We offer a rental equipment programme which enables process engineers to optimize a process before committing to a large capital purchase. Our process engineers are available to support you during testing with their expert advice.
Process Optimization
After commissioning, we will support you in the optimization of your process making sure our equipment functions to your satisfaction. Extensive tests provide information on the functionality and efficiency of the agitators in your production process.
Request service or a maintenance contract
Looking to maximize operational reliability with professional maintenance? Contact Jongia Mixing Technology for:
- Tailored maintenance contracts
- Technical support
- Emergency service
After Sales Posts
The introduction of: Manager Service After Sales Thonnis de Jonge
Jongia Mixing Technology holds a good many professionals to its name. Every four weeks, we will introduce one of those professionals to you. This week, the honors go to Thonnis de Jonge. He made his start in 1999 as Service
Jongia strengthens service & maintenance for industrial mixing equipment
Jongia Mixing Technology is further expanding its service and maintenance offerings to support customers worldwide in maximizing uptime across their production processes. With over 85 years of experience in mixing technology, Jongia provides a comprehensive range of services — from
The introduction of: Service Aftersales employee Frank van den Hoed
Jongia Mixing Technology holds a good many professionals to its name. Every four weeks, we will introduce one of those professionals to you. This week, we’d like to introduce the 65-year-old Amsterdam-born Frank van den Hoed. Frank has been working
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